Paxton Hotel, Port Elizabeth

The hotel offers spacious and beautiful rooms, but the lack of promised views and amenities for two guests was disappointing. The service was a mix of exceptional care from some staff but could improve in professionalism. The location is great despite some noise from the street, and the dining experience was fantastic at times but lacked consistency. Overall, the hotel has potential but needs to address room facilities and customer service.

My stay at the hotel was quite comfortable and clean. The room, though lacking a view and facing the parking lot, was cozy and provided all the basic amenities expected from a property of this standard. The service was exceptional, with the staff being incredibly welcoming and going out of their way to assist, particularly Pacentia. The location was convenient, close to the main road but shielded from through-traffic noise. The dining experience was superb, especially with the freshly made fried eggs on request. The facilities were well-maintained, ensuring a pleasant stay overall.

The hotel is in a vibrant area, near popular spots. The rooms are spacious and comfy with tea/coffee facilities. The staff is welcoming and attentive, but there were some issues with Wi-Fi communication. The location is great but can be noisy. Dining options were good but lacked finesse. Overall, decent value for the money.